We offer spa services 7 days a week at the Munro House Bed and Breakfast in Jonesville Michigan. Most of our clients come here on the weekend for massages, but we also do manicures, pedicures, facials, body wraps, and waxing.
Last week, we had 5 women over for a girlfriend getaway. They came in Thursday, had spa services scheduled for Friday, and check-out on Saturday.
Late Thursday afternoon, the Jonesville Village Office called to inform us that the water would be turned off on our block for some maintenance the following morning at about 8:30 a.m.–no bid deal. We informed our guests and made sure that their shower was completed early, we filled some reserve containers with water, and planned our day accordingly.
Everything was going well until a jackhammer filled the air with noise just before the massages were scheduled to start. The workers were breaking up the street right in front of our house. Our massage room is on the second floor in the front of our house, so some adjustments had to be made.
We moved our services to the back of the house in vacant rooms away from the outdoor activity. The clients appreciated our proactive handling of the situation and upon completion of the services mentioned that they had not noticed the noise and were not inconvenienced by the new location of the services.
Our street was repaired, our water restored, and our guests refreshed. A day of potential problems was averted and 5 women left our house very happy.
Mike Venturini – Innkeeper
“Life is good in Jonesville”
“Life is good in Jonesville”